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BIS. Boletim do Instituto de Saúde (Impresso)

versão impressa ISSN 1518-1812


PSALTIKIDIS, Eliane Molina et al. Portal of Work Manuals of Clinical Hospital of State University of Campinas (HC-UNICAMP): broad access to institutional information. BIS, Bol. Inst. Saúde (Impr.) [online]. 2013, vol.14, n.2, pp. 247-253. ISSN 1518-1812.

Work manuals are administrative instruments that allow organize activities made for many professionals, establish checkpoints and measure results. They aims to reduce the variability of products or services, assist the training and supervision of procedures, decrease the risk of adverse events, favoring revision of processes, meet requirements of inspect agencies and certification programs. The paper presents the strategies of HC-Unicamp for the development and dissemination of institutional manuals to all professionals through electronic portal. The project guidelines are multidisciplinary and shared in writing; description by work processes; reflect reality and current practice; detail and depth determined by demand and interest in the sector; objective description and didactic with a focus on target readers; logos and layout standardization; compatibility and integration with other sectors manuals; review by the Hospital Infection Control and Occupational Safety; priority in dissemination and electronic use. The portal currently offers 73 work manuals (49 of care areas and 24 of management or support areas), registering them in the International Standard Book Number (ISNB) as an e-book. The access is free in all hospital, a bit more 1.500 computers by Intranet.

Palavras-chave : Work manuals; work process; medical informatics.

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